My payments
What payment methods are accepted?
You can choose from several payment methods:
BANK CARD
Carte Bleue, Visa, MasterCard and Maestro.
To purchase by credit card, select “By credit card” when choosing payment.
APPLE PAY
To purchase using Apple Pay, select “Buy with Apple Pay” when choosing your payment method.
Fast and secure payment process for your order.
PAYPAL
To purchase using PayPal, select "by PayPal" when choosing your payment method.
PAYMENT IN 3 INSTALLMENTS WITHOUT FEES ALMA
When paying, choose the "Pay in 3 interest-free installments" option. You will be charged the first monthly payment immediately, then the next two monthly payments on D+30 and D+60.
The 3x interest-free payment option is valid for any order of €300 or more.
Please note that credit notes issued in store cannot be used on the STELLA FOREST website.
We offer the option to save your payment information when placing your order.
This will make it easier for you to place future orders.
BANK CARD
Carte Bleue, Visa, MasterCard and Maestro.
To purchase by credit card, select “By credit card” when choosing payment.
APPLE PAY
To purchase using Apple Pay, select “Buy with Apple Pay” when choosing your payment method.
Fast and secure payment process for your order.
PAYPAL
To purchase using PayPal, select "by PayPal" when choosing your payment method.
PAYMENT IN 3 INSTALLMENTS WITHOUT FEES ALMA
When paying, choose the "Pay in 3 interest-free installments" option. You will be charged the first monthly payment immediately, then the next two monthly payments on D+30 and D+60.
The 3x interest-free payment option is valid for any order of €300 or more.
Please note that credit notes issued in store cannot be used on the STELLA FOREST website.
We offer the option to save your payment information when placing your order.
This will make it easier for you to place future orders.
Can I pay in installments?
Payment in 3 interest-free installments is available for purchases of 300 euros or more on our website via ALMA.
How does split payment work?
Make your payments easier via ALMA
1st payment, the day of your order: 1/3 of the basket amount
2nd payment: 30 days after your order of 1/3 of the basket amount
3rd payment: 60 days after your order of 1/3 of the basket amount
What are the conditions to be met in order to be entitled to use the 3-installment payment method without fees by bank card?
you must reside in Metropolitan France;
the amount of your basket must be between €300 and €2000;
you must be of legal age;
payment must be made using a Visa or Mastercard bank card (excluding Electron, Maestro, e-CB and prepaid CB cards);
your bank card must be valid within 90 days of your first due date;
you must electronically sign by double-click a credit agreement of less than 90 days, for which you have a withdrawal period of 14 calendar days from the moment it was concluded;
This "split payment by credit card" solution is offered when you select your payment method. You will then be directed to the ALMA service, where you can read their terms and conditions. All this before proceeding with the split payment by credit card.
The financing is provided by Alma, a simplified joint-stock company with a capital of 370,307.87 euros (RCS Nanterre 839 100 575), 176 Avenue Charles De Gaulle, 92200 Neuilly-Sur Seine, ACPR approved under number 90786 - Contact: support@getalma.eu
If you have any questions about how this works, please feel free to check out the FAQ:
https://support.getalma.eu/hc/fr/categories/360001414839-Consumer
www.getalma.eu
- How does it work?
1st payment, the day of your order: 1/3 of the basket amount
2nd payment: 30 days after your order of 1/3 of the basket amount
3rd payment: 60 days after your order of 1/3 of the basket amount
What are the conditions to be met in order to be entitled to use the 3-installment payment method without fees by bank card?
you must reside in Metropolitan France;
the amount of your basket must be between €300 and €2000;
you must be of legal age;
payment must be made using a Visa or Mastercard bank card (excluding Electron, Maestro, e-CB and prepaid CB cards);
your bank card must be valid within 90 days of your first due date;
you must electronically sign by double-click a credit agreement of less than 90 days, for which you have a withdrawal period of 14 calendar days from the moment it was concluded;
This "split payment by credit card" solution is offered when you select your payment method. You will then be directed to the ALMA service, where you can read their terms and conditions. All this before proceeding with the split payment by credit card.
The financing is provided by Alma, a simplified joint-stock company with a capital of 370,307.87 euros (RCS Nanterre 839 100 575), 176 Avenue Charles De Gaulle, 92200 Neuilly-Sur Seine, ACPR approved under number 90786 - Contact: support@getalma.eu
If you have any questions about how this works, please feel free to check out the FAQ:
https://support.getalma.eu/hc/fr/categories/360001414839-Consumer
www.getalma.eu
What should I do if I can't make my payment?
If your payment doesn't go through, check that your card numbers or expiration date aren't incorrect. Check with your bank to make sure they're not blocking the payment. For security reasons, customer service does not have access to your bank details.
The STELLA FOREST website is equipped with 3D Secure technology, ensuring optimal security. You may be asked to enter a password, your date of birth, or a one-time dynamic code sent by SMS. For more information, please contact your bank.
The STELLA FOREST website is equipped with 3D Secure technology, ensuring optimal security. You may be asked to enter a password, your date of birth, or a one-time dynamic code sent by SMS. For more information, please contact your bank.
When will I be charged?
Your bank account will be debited when your order is validated.